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Birla Gold and Precious Metals Limited


Payment Option

Shagunn offers you multiple payment options. When you opt to pay through online mode, you can be rest assured that Shagunn’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
One can use from wide range of payment option like Net Banking, Credit Card, Debit Card to make a purchase.
Shagunn accepts payments made using Visa, MasterCard, Maestro credit/debit cards issued in India.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Shagunn?

There are NO hidden charges when you make a purchase on The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
What is 30% online and 70% Cash on Delivery?

If you are not comfortable making an online payment on ,you can opt for the Cash on Delivery (COD) payment method. With COD you can pay 30% amount of product price at time of booking and 70% amount in cash at the time of actual delivery of the product at your doorstep, without requiring you to make 100% advance payment online.
The maximum order value for Cash on Delivery (COD) payment is Rs. 50,000 and the amount varies from each pin code. It is strictly a cash-only payment method. Gift Vouchers or store credit cannot be used for COD orders. Foreign currency cannot be used to make a COD payment. Only Indian Rupees accepted.

COD facility is available on selected pin codes of delivery across India. Pin code eligibilty for COD option available al product specifcation page.
How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India.
Credit cards
We accept payments made using Visa, MasterCard credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on ?

Your online transaction on Shagunn is secure with the highest levels of transaction security currently available on the Internet. Shagunn uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on are processed through secure and trusted payment gateways managed by leading banks. Banks use the secure password service for online transactions, providing an additional layer of security through identity verification.
What steps does Shagunn take to prevent card fraud?

Shagunn realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a secure password?

The secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
Can I use my bank's Internet Banking feature to make a payment?

Yes. Shagunn offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
We accept payment through Internet Banking for the following banks:

ABN Amro Bank Axis Bank Allahabad Bank Andhra Bank
Bank of Baroda Bank of India Bank of Maharashtra Bank of Rajasthan
Central Bank of India Citi Bank City Union Bank Corporation Bank
Deutsche Bank Development Credit Bank Dhanlaxmi Bank Federal Bank
HDFC Bank ICICI Bank IDBI Bank ING Vysya Bank
Indian Overseas Bank Indian Bank IndusInd Bank Jammu & Kashmir Bank
Karnataka Bank Karur Vysya Bank Kotak Mahindra Bank Lakshmi Vilas Bank
Oriental Bank of Commerce Punjab National Bank Royal Bank of Scotland South Indian Bank
Standard Chartered Bank State Bank of Hyderabad State Bank of India State Bank of Mysore
State Bank of Travancore Syndicate Bank Tamilnad Mercantile Bank Union Bank of India
United Bank of India Vijaya Bank Yes Bank  
How do I place 30% online payment and 70% in Cash on Delivery (COD) order?

All products that have the "30% online payment and 70% Cash on Delivery Available" for order by Cash on Delivery.
Add the product(s) to cart and proceed to checkout. When prompted to choose a payment option, select "Partial Payment". On selecting "Partial Payment" option the system shall compute and display 30% value of the product price. Pay this 30% of the product price inorder to book the order.
Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a balance payment of 70% of product price in cash to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions: